Yes we are open and we are doing our best to continue to look after your pets while minimising the risk to everyone who works at or visits the practice. We hope that you will continue to work with us so that Vetz will still be open through these difficult times.
VIDEO AND PHONE CONSULTATIONS
For those clients who are in isolation we are able offer phone or video conferencing consultations. (However we still prefer to actually see an animal that is not well). Phone us in 49567719 if you feel you need this service . Consultation fees still apply.
Please ensure the recommended 1.5 metre distancing is kept at all times between yourself. other clients and VETZ staff.
PHONE FROM YOUR CAR to let us know you have arrived. You will be marked as having arrived and will still be seen in order.
DO NOT ENTER THE PRACTICE someone will come and collect your pet. The vet will either speak to you in the car park or over the phone.
DO NOT MAKE PHYSICAL CONTACT WITH ANY STAFF MEMBER and follow any requests made to maintain social distance.
ONE PERSON PER ANIMAL can enter the practice when asked to do so.
FOR YOUR OWN PROTECTION we request that you practice hand washing hygiene before coming to the practice and when handing over any objects (e;g paperwork, leads, cat cages). For your own protection and ours, use the hand sanitiser provided both before and after interaction with staff members.
Your wearing of a mask is greatly appreciated