(CORONAVIRUS) Covid 19
Yes we are open and we are doing our best to continue to look after your pets while minimising risk to everyone who works at or visits the practice.We are running two separate clinics. The second clinic will be accessed via the shed roller door.We have made the decision to divide into two medical teams. Each team will be isolated from the other including outside work hours. Using this strategy we hope to keep the virus isolated within a team and if that team has to stop work the other will still be able to look after pets and clients.
With that in mind we have some requests:
PLEASE PHONE from your car TO LET US KNOW YOU HAVE ARRIVED You will be marked as having arrived and will still be seen in order.DO NOT ENTER THE PRACTICE someone will come and collect your pet, The vet will either speak to you in the car park or over the phone.PLEASE DO NOT MAKE PHYSICAL CONTACT WITH ANY STAFF MEMBER
PLEASE FOLLOW THE GUIDELINES RECOMMENDED BY THE HEALTH DEPARTMENTS AND ANY ASSOCIATED AUTHORITIES AND MAINTAIN GOOD HYGIENE PRACTICES TO PREVENT VIRAL SPREAD.
VIDEO AND PHONE CONSULTATIONSFor those clients who are in isolation we are able offer phone or video conferencing consultations. (However we still prefer to actually see an animal that is not well). Phone us in 49567719 if you feel you need this service . Consultation fees still apply.
PAYMENT BY EFTPOS IS PREFERRED