(CORONAVIRUS) Covid 19
Yes we are open but it looks like this will not pass quickly and so we are doing our best to continue to look after your pets while minimising risk to everyone who works at or visits the practice.
With that in mind we have some requests:
1. ONE person only should attend the appointment
2.Arrive close to your appointment time to minimise numbers of people waiting.
3. PLEASE PHONE from your car TO LET US KNOW YOU HAVE ARRIVED You will be marked as having arrived and will still be seen in order.
In some cases we may elect to see your animal in the car park or take your animal away for assessment. We will always work with you so that your animal gets care while doing our best for humans too.
4. DO NOT ENTER THE PRACTICE UNLESS NECESSARY
For the collection of drugs, products and food if you can please phone ahead or from the car park and we will deliver to you.
5. Please do not make unnecessary contact with any members of staff.
6. If you are sick please stay home.
PLEASE FOLLOW THE GUIDLINES RECOMMENDED BY THE HEALTH DEPARTMENTS AND ANY ASSOCIATED AUTHORITIES AND MAINTAIN GOOD HYGIENE PRACTICES TO PREVENT VIRAL SPREAD.
Please do not lean on or touch any surfaces unnecessarily
Please use the hand santiser provided
We will be frequently cleaning surfaces that are shared by humans such as doors and door handles, chairs, counter tops, the eftpos machine.
PAYMENT BY EFTPOS IF PREFERRED
Located in Warners Bay, Newcastle Macquarie Vetz Animal Centre is a well respected and trusted veterinary hospital. We have the knowledge and we are equipped to offer a comprehensive range of services in all aspects of small animal medicine and surgery. With our many years of experience and by remaining up to date with the constant advances in veterinary medicine we continue to maintain a high level of patient care.
During a visit to Macquarie Vetz Animal Centre in Warners Bay we will strive to prevent and alleviate any fear, anxiety, and stress in your pet.
Arrangments can be made to stay with your pet until they are sedated for surgery
Time is given for your pet to settle, treats, pats and cuddles and soft voices keep stress levels to a minimum.
What makes us friendly?
Separate cat seating area in our waiting room as well as a dedicated cat ward in hospital well away from dogs and other hospital noise.
We use calming pheromone diffusers in all cat areas.
We are proud of our completely separate cat boarding facility. Inspections welcome.