(CORONAVIRUS) Covid 19

Yes we are open but it looks like this will not pass quickly and so we are doing our best to continue to look after your pets while minimising risk to everyone who works at or visits the practice.

With that in mind we have some requests:

SOCIAL DISTANCING

1. ONE person only should attend the appointment

2.Arrive close to your appointment time to minimise numbers of people waiting.

3. PLEASE PHONE from your car TO LET US KNOW YOU HAVE ARRIVED You will be marked as having arrived and will still be seen in order.

In some cases we may elect to see your animal in the car park or take your animal away for assessment. We will always work with you so that your animal gets care while doing our best for humans too.

4. DO NOT ENTER THE PRACTICE UNLESS NECESSARY

For the collection of drugs, products and food if you can please phone ahead or from the car park and we will deliver to you.

5. Please do not make unnecessary contact with any members of staff.

6. If you are sick please stay home.

HYGIENE

PLEASE FOLLOW THE GUIDLINES RECOMMENDED BY THE HEALTH DEPARTMENTS AND ANY ASSOCIATED AUTHORITIES AND MAINTAIN GOOD HYGIENE PRACTICES TO PREVENT VIRAL SPREAD.

Please do not lean on or touch any surfaces unnecessarily

Please use the hand santiser provided

We will be frequently cleaning surfaces that are shared by humans such as doors and door handles, chairs, counter tops, the eftpos machine.

PAYMENT BY EFTPOS IF PREFERRED